Online Telehealth Service for Families in NSW

Delivered via our Cutting Edge Telehealth Consultation Service offers a solution For Parents and Parents-to-be in Rural New South Wales​ needing medication advice.

Questions regarding children’s  Medication and General Health Concerns can be addressed by our expert Pharmacists

Keep up to Date with the Latest News From PharmOnline

Our Telehealth Consultation Service empowers you to speak to a healthcare professional while remaining within your own comfort zone, improving your quality of life without risk

Medication Choices

What Medications can you not touch when pregnant? What can you safely give to your kids?

Prenatal and Postnatal Care

Discuss vitamins, mental health, skin care and more with our specialist pharmacists

Let's discuss common ailments

Whether it be stress on your body from pregnancy, your child being ill or general queries.

Improve Your Life

From Conception to Kindy, we are only a telehealth session away from addressing any concerns you have

telehealth services australia
In order to reach every household in the country, Anna wants to place a pharmacist,
Help is available 24 hours a day, seven days a week. 
As the founder of PharmOnline, Anna envisioned remote patients and isolated individuals accessing telehealth services online using a video advisory service. 
By partnering with experienced pharmacists, her team is able to achieve this monumental goal. Anna is a medication expert behind the mission to make all Australians’ lives better through education, advice, and advocacy.

We all know the “joy” of packing up the kids just to go down to a brick and mortar shop to do something that could have been done online.  Our Online Advisory Telehealth Service help’s avoid that inconvenience.  

Telehealth Service Available Australia-Wide

As long as you have access to the internet, you have access to our Telehealth Consultation Service

Professional Health Advice, Convenience & Flexibility

Whether you be stuck in bed, isolating at home, unable to leave work or simply haven't got the energy to venture outside, we have you covered.

Safety & Privacy

Our Secure Telehealth Software allows you to get questions to sensitive and personal questions from the comfort of your own home

Broad Advice Capabilities

Pharmacists are some of the most knowledgeable staff in the field of medicine. And while our knowledge encompasses medicines, their use and ingredients, or their side effects, we are able to assist with many other health and lifestyle queries as well.

Remote Health Consultations for All of New South Wales


Most frequent questions and answers

Absolutely! One of our directives is to help parents with their kids, “From Conception to Kindy”.  And of course, that doesn’t mean we stop when kindergarten starts up – we want to be your go to for pharmaceutical help for many years in to the future

We’re happy to help!  Simply book to speak to us and we will have one of our pharmacists answer any questions you may have about your medication plan.  And if you want to really be prepared, consider booking a Medicine Cabinet Audit with us and we can review the contents of your cabinet together, ensuring you have the correct line up to keep your family safe, and healthy

Please note, if it is an emergency, please dial 000.

Inspecting infections on your childs body is something we can do via our video conferencing system.  We can review the wound, inform you of how to treat it, and with what, and should you need more detailed assistance we can refer you to the appropriate department or clinic.

We can discuss pregnancy diet choices with you and advise on what supplements you can take that may enhance fertility and help you provide a healthy environment for conception

Our experienced Pharmacists are ready to answer any questions you have. 

“I really enjoyed this online experience because I didn’t need to travel 50km (30 minutes) to get advice and I could do it in the safe surrounds of my home.”

Jaclyn, 33

"I love the fact that I can simply book a face to face chat on my iPad and not have to worry about popping my kids in the car and driving 20 minutes each way to the local chemist."

Shannon, 42

Book Now to Speak to a Pharmacist and Put Your Mind at Ease

australian health website

Since we commenced our Telehealth service, we have had an ever-increasing number of enquiries from families who are planning to conceive or trying to, are pregnant already or have a growing family.

With our service being able to reach regions all over NSW we’re able to answers questions and address health concerns for people in the Far West, Riverina Murray, Central West and Orana, South East End Tablelands, The North Coast, New England North West, Newcastle and the Hunter and of course Sydney and it’s Surrounds.

When it comes to health, we get many queries from pregnant women, and soon to be pregnant parents who want to ensure they have access to a health care provider and an advisory service. Acting as that advisory service, we assist via our remote teleconference service.

can i take this medicine while I am pregnant

Our professional Pharmacists get to answer questions regarding fertility, breastfeeding, mental health, healthy pregnancy choices, healthy diet, drinking alcohol, what medication can be safely used to manage things like folic acid, morning sickness, prenatal vitamin requirements and more.

Of course, being pregnant is such an incredible experience and being the process of creating new life that it is, it can create some extra stress on the human body. So, when our clients chat online with us, they question the increased risk of high blood pressure, diabetes, early pregnancy, weight gain, drops in calcium, and more and we can advise them on healthy food choices, increasing nutrient intake with a good strong reliable pregnancy diet, supplementing calcium and vitamin D and discuss options for physical activity to maximise the outcome of a healthy birth and baby.

can i take this medicine while I am pregnant
help for those in isolated areas

Knowing that pregnancy complication is something on parents’ mind, we do, as mentioned above, get questions regarding pharmaceutical choices, medications that are suitable for both our pregnant person and unborn baby.

We help in whatever way we can with advice, and where we have to, we will refer you out to another specialist to gain further insight.

Once your healthy baby has been welcomed into the world, we can continue to assist parent, families, and bub with invaluable health and medicinal advice.

Perhaps you have seen a rash on your child’s body and need someone to check it out, or perhaps you suspect they may have an ear infection, or possibly you are just wanting to ensure you are giving them the correct vitamins to assist in maintaining their healthy weight.

These are all things you can ask a doctor, but they are also things we quite often answer as pharmacists using our face-to-face teleconference software.

Pharamcist Live Chat

As kids and families grow older, we notice things like healthy eating sometimes being forgotten about, or pregnancy care and self-care becoming a thing of the past.

And this happens because we run out of time. We’re often working, or maintaining a business, or living on the farm and getting into town is a trek that seems too hard to organise.

And sometimes, we simply don’t want to venture outside because of risks like COVID.

So, regardless of what question you have about you, your family, or your family to be, if you think you would go to a pharmacy and ask a professional pharmacist, know that out PharmOnline can assist you face to face via our Online Telehealth Advisory Service.

Pharamcist Live Chat

Keep up to Date with the Latest News From PharmOnline